In practice
of monitoring a month
The problem
Nobody can check everything by hand
Checking takes a person’s full attention, and there is always more to check than there are people. So teams check a sample, or check late, and hear about the problems from a complaint.
We check every item against the rules you set. Your team sees only what breaks a rule, or what the check isn’t sure about.
What we run
The checking work we take on
CCTV monitoring
Your existing cameras, checked all day.
- Queues and wait times
- Mess and safety problems
- Cameras offline or blocked
Content moderation
Listings and photos checked before they go live.
- Review each item
- Check it against your rules
- Approve or flag
Document collection
KYC documents requested, checked and chased.
- Request the documents
- Check what arrives
- Chase what's missing
Process
How it works
We watch
We join a call while your team does the work as normal. You don’t need to prepare or document anything.
We build
We fix what’s broken in the process, then automate it. You agree the rules before anything goes live.
It runs
Every day, in the tools you already use. Our team picks up anything that fails.
Examples
See what's possible
Real scenarios we’ve automated for teams like yours
CCTV monitoring
- Queues, mess and safety problems sent to the site manager.
Content moderation
- Content that breaks a rule is held for a person.
Document collection
- Complete document sets handed to your team.
What customers say
FAQ
Common questions
The questions we get asked most.
How quickly will we see results?
Most customers see value from Rivulo in under 7 days. How long a full process takes to go live depends on how complex it is, and we give you a date after the first call.
How do we know it is right?
Every run is checked. A person approves risky actions before they happen, a second AI check reviews each run afterwards, and failures go to a queue our team owns. You get the cause of any failure by the next working day.
Is our data safe?
We are ISO 27001 certified and GDPR compliant. Credentials are held by our systems, never by individual people, and every run leaves an audit log.
What does our team have to do?
Do the task on a call the way you normally would, agree the rules with us and approve the things you’ve asked to approve. We do the rest.
Do we have to learn a new tool?
No. Results arrive in Slack, Teams, email or a spreadsheet. We can build a dashboard if you want one.
What does it cost?
It depends on the process. We scope it and give you a price after the first call.
What if we stop working with you?
You keep the documented process and your data.