The problem
Where the hours go
Clinics and practices run on admin that has nothing to do with care: ordering consumables, matching invoices, keeping bookings straight across systems. It often lands on the people who'd rather be with patients.
We take the admin on and run it with the controls the data needs. We ask for the least access each process needs, every run is logged, and a person approves anything that carries risk.
What we run
The work we take off your team
Supplier ordering
Consumables ordered on supplier portals after the spend is approved.
- Portals with no API
- Spending limits and named approvers
Bookings and availability
Appointments and availability kept in step across your booking systems.
- Updated when a booking changes
- Cancellations reopened quickly
Invoices and matching
Supplier invoices matched against your orders, with the mismatches flagged.
- Collected from portals and email
- Synced into your accounting system
Examples
How the work runs
These show how we'd run the work. The results are from customers in other sectors.
Consumables ordering
- Orders placed without a person.
Booking sync
- Both systems saying the same thing.
Invoice matching
- Only the mismatches need a person.
Results
What one customer got back
A London fitness operator sells its sites through a booking marketplace and its own system. Keeping the two in step was a twice-daily job done by hand.
late cancellations a month
Reopened and put back on sale instead of sitting empty.
hours a month
Of manual availability syncing that no longer needs doing.
"So cool guys. This just resold 40 mins after a late cancel. WINNER"
Founder, London fitness operator
- Consumables ordering
Supplier orders placed with your approval.
- Invoice matching
Invoices matched against what was ordered.
- Booking sync
Availability kept in step across systems.
- Portal uploads
Data moved from spreadsheets into the portals you report to.
- Staff questions
Answers from your own policies, in Slack.
- Reconciliation
Supplier and bank lines reconciled.