The problem
Where the hours go
Hospitality buys from a long tail of suppliers, and most of their portals have no API. So orders get placed by hand, one portal at a time, and the job grows with every venue or customer you add.
We take the ordering and the paperwork around it off your team. A person still approves the spend before anything is submitted.
What we run
The work we take off your team
Supplier ordering
We sign in to each supplier's portal, build the basket and place the order, after your team approves the spend.
- F&B, linen, amenities and consumables
- Approval before anything is submitted
Invoices and matching
Supplier invoices collected and matched against your orders, with the mismatches flagged.
- Invoice download across supplier portals
- Results synced into Sage or Xero
Camera checks
Camera frames checked against your rules, with alerts in Slack when something needs a person.
- Every frame checked, not a sample
- Alerts where your team already works
Examples
Work we run today
Each of these is live for a customer.
Supplier ordering
- 360 orders a month placed without a person.
Invoice matching
- Only the mismatches need a person.
Site checks
- Alerts in Slack when a site needs someone.
Results
What one customer got back
A B2B software platform serving hospitality had one person placing every order its platform couldn't reach, about £40,000 of orders a month. We've run it for them for about a year.
a month
Handed back to their ops team.
orders a month
Placed without a person, across 25 live workflows.
"The team is fantastic. We use the software daily for automating complex workflows which the team helped us get set up, these now save us time daily."
Head of Operations, hospitality software platform (G2, 5.0)
- Supplier ordering
Orders placed on supplier portals that have no API, with your approval on the spend.
- Invoice collection and matching
Invoices pulled from portals and email and matched against your POs.
- Delivery confirmations
Tracking and delivery status collected and checked against what you ordered.
- Spending rules
Spending limits, preferred suppliers and named approvers applied when the order is placed.
- Reconciliation
Supplier and bank transactions reconciled in Sage, Xero, NetSuite or QuickBooks.
- Camera checks
Frames checked against your rules, with alerts in Slack.