Connect Google Drive to Slack for instant answers

Connect Google Drive to Slack for instant answers

Connect Google Drive to Slack with Rivulo and your team can ask questions about any docs and get instant answers. Stop wasting time searching for information.

#customer-support
Mike Torres2:14 PM
What's our refund policy for annual plans? Customer is asking if they can get a prorated refund after 4 months.
Rivulo
RivuloAPP2:14 PM
Annual plans are eligible for a prorated refund within the first 6 months. After 6 months, refunds are not available but the customer can downgrade to monthly at the next billing cycle. To process a prorated refund, go to Billing → Customer Account → Issue Refund and select "Prorated annual."
Sources📄 Refund Policy v3.2📋 Billing Team Playbook💬 #billing-updates, Mar 12
Mike Torres2:15 PM
Perfect, exactly what I needed. Thanks Rivulo 🙌
Message #customer-support

Try it yourself

Try it yourself

Ask Rivulo a question about your business. See how it pulls accurate sourced answers from connected tools in seconds.

How it works

How it works

How it works

How it works

Connect to Google Drive

Simply sign into Rivulo and connect to Google Drive in a few clicks.

Connect to Google Drive

Simply sign into Rivulo and connect to Google Drive in a few clicks.

Add to Slack

Install the Rivulo bot in your Slack workspace. Choose which channels it can work in.

Add to Slack

Install the Rivulo bot in your Slack workspace. Choose which channels it can work in.

Ask your docs anything

Your team can mention @Rivulo and ask questions. It searches your Google Drive content and returns accurate sourced answers.

Ask your docs anything

Your team can mention @Rivulo and ask questions. It searches your Google Drive content and returns accurate sourced answers.

Built for the questions that slow teams down

Built for the questions that slow teams down

The ones that get asked in Slack every week and answered differently each time.

Onboarding new starters

"Where do I find the brand guidelines?" "How do I submit expenses?" Rivulo answers instantly so nobody waits for a reply.

Onboarding new starters

"Where do I find the brand guidelines?" "How do I submit expenses?" Rivulo answers instantly so nobody waits for a reply.

Supplier and vendor processes

"What's the returns process for Brakes?" "Who's our contact at DHL?" Operational knowledge that lives in one person's head, made available to everyone.

Supplier and vendor processes

"What's the returns process for Brakes?" "Who's our contact at DHL?" Operational knowledge that lives in one person's head, made available to everyone.

Policy and compliance

"What's our refund policy for orders over £500?" Rivulo pulls the exact answer from your docs, so nobody guesses or makes it up.

Policy and compliance

"What's our refund policy for orders over £500?" Rivulo pulls the exact answer from your docs, so nobody guesses or makes it up.

Customer support escalations

"How did we resolve this issue last time?" Give your support team the context they need without escalating to a manager.

Customer support escalations

"How did we resolve this issue last time?" Give your support team the context they need without escalating to a manager.

Connects to the tools you already use

Connects to the tools you already use

No migration and no new systems. Rivulo sits on top of what you have got.

Not just search. Understanding.

Not just search. Understanding.

Not just search. Understanding.

Most knowledge tools give you a list of documents. Rivulo gives you the answer because it understands how your processes actually work.

Answers, not links

Rivulo gives you the specific answer, not ten documents to sift through.

Always sourced

Every answer links back to the original source, so your team can verify and go deeper.

Learns from your processes

The same understanding that powers Rivulo's automations feeds the knowledge base. It knows how things work, not just where they're written.

Stays up to date

When your docs or processes change, Rivulo picks it up automatically. No manual re-indexing.

Common Questions

Common Questions

Common Questions

Everything you need to know about connecting Slack and Google Drive with Rivulo

How does Rivulo connect Slack and Google Drive?

Rivulo connects to both Slack and Google Drive and builds a unified understanding of the information across them. Your team can ask questions in plain language and get accurate answers drawn from both tools without switching between tabs or searching manually.

Do I need an API key or technical setup?

What kind of questions can my team ask?

Is my data secure?

Does Rivulo stay up to date when our content changes?

Stop answering the same questions

Your team asks the same things every week. Let Rivulo pull the answers from the tools you already use, so nobody waits and nobody repeats themselves.


Hand over your first question to Rivulo and see the difference.

Stop answering the same questions

Your team asks the same things every week. Let Rivulo pull the answers from the tools you already use, so nobody waits and nobody repeats themselves.


Hand over your first question to Rivulo and see the difference.