Operations automation for work that never makes the engineering roadmap

Operations automation for work that never makes the engineering roadmap

Reconciliation, refund claims, approvals, CSV uploads, internal admin tools.

Rivulo runs the repetitive operations work your team does every week, without writing code or waiting for the next sprint.

Reconciliation, refund claims, approvals, CSV uploads, internal admin tools.

Rivulo runs the repetitive operations work your team does every week, without writing code or waiting for the next sprint.

WHAT WE AUTOMATE

WHAT WE AUTOMATE

The four kinds of work your ops team is buried in

The four kinds of work your ops team is buried in

Each of these is something a Rivulo customer is running today. None of them are theoretical.

Each of these is something a Rivulo customer is running today. None of them are theoretical.

Reconciliation and data sync

Closing the books shouldn't take a week. Rivulo runs reconciliation across the systems that don't talk to each other.

  • Sage and Xero reconciliation against bank feeds

  • Invoice matching across ERP and supplier portals

  • Inventory sync between warehouse, ecommerce and POS

  • Data sync between systems your engineering team won't integrate

Examples in production

Reconciliation and data sync

Closing the books shouldn't take a week. Rivulo runs reconciliation across the systems that don't talk to each other.

Reconciliation and data sync

Closing the books shouldn't take a week. Rivulo runs reconciliation across the systems that don't talk to each other.

Refund and claims workflows

Refunds buried inside your internal admin tools. Claims sitting in carrier portals. Rivulo handles the repetitive paperwork your support team is stuck on.

  • Lost-package claims through Royal Mail and other carriers

  • Refund processing inside internal admin tools and CRMs

  • Ticket-driven refunds with policy lookup and approval steps

  • Chargeback responses across payment processors

Examples in production

Refund and claims workflows

Refunds buried inside your internal admin tools. Claims sitting in carrier portals. Rivulo handles the repetitive paperwork your support team is stuck on.

Refund and claims workflows

Refunds buried inside your internal admin tools. Claims sitting in carrier portals. Rivulo handles the repetitive paperwork your support team is stuck on.

Approval queues

The queue that fills up while your team is doing something else. Rivulo reviews the first pass and only escalates the edge cases.

  • Photo and image moderation on marketplace listings

  • KYC and compliance document review

  • Content and listing approvals before publication

  • Government and DMV portal submissions

Examples in production

Approval queues

The queue that fills up while your team is doing something else. Rivulo reviews the first pass and only escalates the edge cases.

Approval queues

The queue that fills up while your team is doing something else. Rivulo reviews the first pass and only escalates the edge cases.

Refund and claims workflows

LMS, job management, ERP, internal admin tools. The systems where the only integration option is "log in and upload a spreadsheet." Rivulo does the logging in and the uploading.

  • Learner records into LMS platforms

  • Job records into field service management systems

  • Reformatting and validation before upload

  • Multi-step uploads with conditional logic and exception handling

Examples in production

Refund and claims workflows

LMS, job management, ERP, internal admin tools. The systems where the only integration option is "log in and upload a spreadsheet." Rivulo does the logging in and the uploading.

Refund and claims workflows

LMS, job management, ERP, internal admin tools. The systems where the only integration option is "log in and upload a spreadsheet." Rivulo does the logging in and the uploading.

INTEGRATIONS

INTEGRATIONS

Connects to the tools you already use

Connects to the tools you already use

No migration, no new systems. And if your tool doesn't have an API, Rivulo still works. It runs in the browser, just like you do.

No migration, no new systems. And if your tool doesn't have an API, Rivulo still works. It runs in the browser, just like you do.

ZenDesk Logo
ZenDesk Logo
Kustomer Logo
Kustomer Logo
Intercom Logo
Intercom Logo
Notion Logo
Notion Logo
Drive Logo
Drive Logo
Sharepoint Logo
Sharepoint Logo
Slack Logo
Slack Logo
Teams Logo
Teams Logo
WhatsApp Logo
WhatsApp Logo
Confluence Logo
Confluence Logo

HOW IT WORKS

HOW IT WORKS

Three steps, no engineering

Three steps, no engineering

Show Rivulo the workflow once

Share your screen and walk through it. Rivulo watches, learns the steps, builds a model of how your business actually works.

Show Rivulo the workflow once

Share your screen and walk through it. Rivulo watches, learns the steps, builds a model of how your business actually works.

Refine it in plain language

Add conditions, approval gates, exceptions or escalation rules by chatting. No flowcharts, no scripting, no nodes.

Refine it in plain language

Add conditions, approval gates, exceptions or escalation rules by chatting. No flowcharts, no scripting, no nodes.

Rivulo runs it on schedule or on demand

It checks in with you when it hits an exception, just like a colleague would. You're always in control.

Rivulo runs it on schedule or on demand

It checks in with you when it hits an exception, just like a colleague would. You're always in control.

THE ALTERNATIVES

THE ALTERNATIVES

Why not the other options?

Why not the other options?

Wait for engineering?

No tickets, no sprints, no roadmap battles. Your team owns it directly, and the next sprint actually comes.

Hire more people?

Costs under 20% of a full-time hire. No holiday, no onboarding, no attrition. Scales with your workload, not your headcount.

Use a different tool?

Most need APIs or developer-level setup. Rivulo works on any website or system your team uses today.

Wait for engineering?

No tickets, no sprints, no roadmap battles. Your team owns it directly, and the next sprint actually comes.

Use a different tool?

Most need APIs or developer-level setup. Rivulo works on any website or system your team uses today.

Hire more people?

Costs under 20% of a full-time hire. No holiday, no onboarding, no attrition. Scales with your workload, not your headcount.

Wait for engineering?

No tickets, no sprints, no roadmap battles. Your team owns it directly, and the next sprint actually comes.

Hire more people?

Costs under 20% of a full-time hire. No holiday, no onboarding, no attrition. Scales with your workload, not your headcount.

Use a different tool?

Most need APIs or developer-level setup. Rivulo works on any website or system your team uses today.

FAQ

FAQ

Common Questions

Common Questions

What kinds of operations work can Rivulo automate?

Refund claims through carrier portals, Sage and Xero reconciliation, invoice matching, inventory sync between systems, photo and listing approvals, KYC document review, CSV uploads into LMS, job management and ERP systems, and internal admin tool workflows. If your team can click through it, Rivulo can run it.

Do we need engineers to set up Rivulo?

What if the portal or system we use changes?

How do you handle login credentials and MFA?

Can we review work before Rivulo submits it?

FAQ

Common Questions

What kinds of operations work can Rivulo automate?

Refund claims through carrier portals, Sage and Xero reconciliation, invoice matching, inventory sync between systems, photo and listing approvals, KYC document review, CSV uploads into LMS, job management and ERP systems, and internal admin tool workflows. If your team can click through it, Rivulo can run it.

Do we need engineers to set up Rivulo?

What if the portal or system we use changes?

How do you handle login credentials and MFA?

Can we review work before Rivulo submits it?

FAQ

Common Questions

What kinds of operations work can Rivulo automate?

Refund claims through carrier portals, Sage and Xero reconciliation, invoice matching, inventory sync between systems, photo and listing approvals, KYC document review, CSV uploads into LMS, job management and ERP systems, and internal admin tool workflows. If your team can click through it, Rivulo can run it.

Do we need engineers to set up Rivulo?

What if the portal or system we use changes?

How do you handle login credentials and MFA?

Can we review work before Rivulo submits it?

Hand over your first workflow this week

Hand Rivulo your most tedious workflow or your team's most-asked question. Either way, it starts by understanding how your business works, and then it takes care of the rest.


Ready to Automate your Operations?

We built Rivulo for people drowning in manual processes — the ones who know their time could be better spent, but don’t have the capacity to learn complex automation tools.


Hand over your first task to Rivulo and feel the difference.

Ready to Automate your Operations?

We built Rivulo for people drowning in manual processes — the ones who know their time could be better spent, but don’t have the capacity to learn complex automation tools.


Hand over your first task to Rivulo and feel the difference.

Ready to Automate your Operations?

We built Rivulo for people drowning in manual processes — the ones who know their time could be better spent, but don’t have the capacity to learn complex automation tools.


Hand over your first task to Rivulo and feel the difference.